Hello, I am getting this error code and the problem stems from my Office 365. I use Samsung software (Smartswitch) to synch my calendars and contacts between my phone and computer and having been doing this for the past 6 months.
Two days ago I experienced issues with Excel and called the Microsoft help desk. They decided to do a hard uninstall going into various registries and folders and deleting files. When 365 was reinstalled I began getting this error when I tried to use Smartswitch to synch. I believe a registry item or file was deleted during the uninstall effort, that had been there before. I'm pretty sure it's an Office 365 issue although they have sent me to Samsung because they cannot solve the issue. I have called back to Microsoft and am on my third help desk person. I should note that both my computer (Microsoft Pro 4), and the download are 64 bit.
Any idea what has happened?
To give a little more background, I've been synching with Office 7 for the past six years using various synch apps as my phones have changed, with no problem. I am new to Office 365 and this is the first time I have not been able to synch Outlook data.
Thanks